Welcome to the website of Navo Builders (“Navo Builders,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, communications, and any interactions with us, including SMS/text messaging services. By using our website or submitting your information through our contact forms, you agree to these Terms.
If you do not agree to these Terms, please do not use our website.
1. Use of Our Website
You may use this website for lawful purposes and for obtaining information about Navo Builders’ residential construction and outdoor improvement services, including hardscaping, paver installation, concrete installation, masonry construction, retaining walls, landscaping, outdoor living spaces, outdoor kitchens, patios, pool area improvements, and related exterior construction services.
You agree not to:
- Interfere with the website’s operation or security
- Attempt to access non-public areas of the site or our systems
- Use the website for unauthorized commercial purposes
- Provide false, misleading, or inaccurate information
We reserve the right to modify or discontinue any website features at any time.
2. Intellectual Property
All content on this website—including text, images, logos, designs, graphics, project photographs, videos, and other materials—is the property of Navo Builders or its licensors, partners, or associated entities, unless otherwise stated, and is protected under applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any website content without explicit written permission from Navo Builders.
3. Submissions & Communications
By submitting an inquiry, contact form, estimate request, or project request through our website, you agree that:
- You are providing accurate and truthful information.
- Navo Builders may contact you using the information you provided.
- Communication may occur via email, phone calls, or SMS/text messages as described below.
Submitting an inquiry does not create a contract for construction services. A formal agreement must be executed before any project work begins.
4. SMS/Text Messaging Terms & Conditions
By providing your mobile number and checking the SMS consent box on our contact form, you agree to receive SMS/text messages from Navo Builders as described in this section.
4.1 Types of Messages
Messages may include:
- Automated responses to website inquiries
- Follow-up communication related to your request
- Estimate and consultation updates
- Appointment reminders and scheduling coordination
- Project updates and communication
- Service-related notifications
- Responses to customer questions or requests
Message frequency varies.
Standard message and data rates may apply.
Reply STOP to opt out. Reply HELP for help.
4.2 Opting Out
You may opt out of SMS communications at any time by replying “STOP” to any message. After you opt out, you will receive one final message confirming your opt-out, and you will not receive further text messages from Navo Builders unless you opt in again.
For help, reply “HELP” to any message, or contact us at (714) 488-5026 or james@navobuilders.net.
You may also opt out by contacting Navo Builders directly using the information in Section 11.
4.3 Consent Not Required
Your consent to receive SMS messages is not required to purchase or use our services.
You may request information, communicate with Navo Builders, or use our services without agreeing to receive promotional text messages.
You may opt out at any time.
4.4 Number Ownership
By providing your mobile number, you represent that:
- You are the owner or authorized user of the mobile number provided.
- The information you provide is accurate.
- You will notify Navo Builders if your phone number changes or is reassigned.
4.5 Messaging Platform
SMS messages are delivered through third-party service providers, including Dialpad.
Navo Builders is not responsible for delays, failures, or delivery issues caused by mobile carriers, network providers, or third-party messaging platforms.
5. Email Communications Terms & Conditions
If you provide your email address or request information from Navo Builders, you agree to receive email communications related to your inquiry, project, services, or business updates.
5.1 Types of Emails
Email messages may include:
- Responses to project inquiries
- Estimate and consultation follow-ups
- Service updates
- Project coordination messages
- Company updates and announcements
- Administrative or service-related notices
Email frequency varies depending on project activity and business needs.
5.2 Opting Out
You may unsubscribe from marketing or informational emails at any time by:
- Clicking the “Unsubscribe” link included in applicable emails, or
- Contacting Navo Builders directly using the information in Section 11.
You may continue to receive necessary service-related emails if you have an active project or inquiry with Navo Builders.
5.3 Consent Not Required
Your consent to receive marketing emails is not required to request estimates, consultations, or purchase services.
You may opt out at any time.
5.4 Email Address Ownership
You represent that:
- You are the owner or authorized user of the email address provided.
- The information provided is accurate.
- You will notify Navo Builders if your email address changes.
5.5 Communication Platforms
Navo Builders may use third-party communication platforms to manage email and customer communications.
Navo Builders is not responsible for delays, filtering, or delivery failures caused by email providers, spam filters, carriers, or third-party platforms.
6. Third-Party Links
Our website may contain links to third-party websites, resources, or platforms.
Navo Builders is not responsible for the content, privacy practices, availability, or security of external websites.
Use of third-party websites is at your own risk.
7. Disclaimer
Our website and all content are provided “as is” and “as available.”
Navo Builders makes no warranties, express or implied, regarding:
- Website functionality
- Accuracy of information
- Availability of services
- Suitability of services for any particular purpose
We do not guarantee uninterrupted or error-free operation of the website.
8. Limitation of Liability
To the fullest extent permitted by law, Navo Builders is not liable for damages arising from:
- Use of the website
- Inability to access the website
- Errors or omissions in website content
- SMS, email, or communication issues
- Third-party service failures
Your sole remedy for dissatisfaction with the website is to discontinue use.
9. Changes to These Terms
Navo Builders may update these Terms at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the website indicates acceptance of updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
11. Contact Information
If you have any questions, concerns, or requests related to these Terms, SMS communications, or your personal information, please contact us at:
Navo Builders
Email: james@navobuilders.net
Phone: (714) 488-5026
Address: 1315 S. Iris St., Anaheim, CA 92805